Miller Auto Towing & Recovery
Accessibility Statement
Miller Auto Towing & Recovery LLC wants everyone to be able to shop our vehicles, schedule service and reach our team, including people with disabilities. We are working to make milleratr.com accessible and easy to use for all visitors.
Our goal
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content easier to use for people with disabilities, including people who use screen readers, keyboard navigation, magnification or other assistive technology. Accessibility is ongoing work, and we keep reviewing the site as we add new pages and features.
What we've done
Our website was redesigned with accessibility in mind. The new design was built and tested against WCAG 2.1 Level AA, including:
- Automated checks with axe and Google Lighthouse.
- Keyboard testing, so you can reach menus, links, buttons and forms without a mouse.
- A "skip to content" link at the top of each page.
- Form fields with clear labels and error messages.
- Text and button colors chosen to meet WCAG color contrast requirements.
- Labels for screen readers on icons, buttons and images.
- A responsive design that adjusts to phones, tablets and desktops and supports zooming.
Known limitations
Despite our efforts, some parts of the site may not be fully accessible yet:
- Vehicle history reports. AutoCheck (Experian) reports open on a third-party website that we don't control.
- Embedded maps. Google Maps embeds may be hard to use with some assistive technology. Our addresses are also listed in text on the page.
- Vehicle photos. Vehicle photos come from our inventory feed and may not include detailed descriptions. Key vehicle details, such as year, make, model, mileage and price, are also listed in text on each vehicle page.
- Live chat. We are continuing to improve the accessibility of our live chat. If you have trouble using it, please call us instead.
- Other third-party content, such as links to social media, may not meet the same standards.
Need help or have feedback?
If you have trouble using any part of our website, or you'd like information in a different format, please let us know. A member of our team will be glad to help you by phone during business hours, including with vehicle details, financing questions, or scheduling service.
- Sales: (920) 777-5920. 2224 E. Main St., Omro, WI 54963.
- Service and towing: (920) 859-0256. 1310 E. Main St., Omro, WI 54963.
- Email: service@milleratr.com or sales@milleratr.com
Our hours are Monday to Friday, 8 AM to 5 PM Central Time. Sales is also open Saturday by appointment.
When you contact us, please tell us the page address (URL) and describe the problem so we can look into it. We'll try to respond within 2 business days.
Review of this statement
This statement was last reviewed on November 14, 2026.